Support
Email support@koachi.app and say which phone you use. We answer in English or Hebrew, usually within two working days.
Common questions
How do I join the beta?
Leave your email on the home page and pick iPhone or Android. We send an invite when there is room: TestFlight on iPhone, a Google Play test link on Android.
Does Koachi work without a connection?
Yes. Everything you log is saved on your phone first, so a gym with no signal is fine. When you're signed in, it syncs to your other devices once the phone is back online.
How do I join my coach?
Ask your coach for a code. Open the Coach tab, tap Enter a coach's code, and choose what to share: your workouts, your body weight, or both. Nutrition is not shared.
A code works once, for 7 days. If it has expired, ask your coach for a new one. You can change what you share, or leave your coach, at any time.
I'm a coach. How do I invite clients?
During the pilot, coach accounts are opened by hand. Write to support@koachi.app or tick "I'm a coach" when you join the beta. Once your account is a coach account, tap Invite on the Coach tab and send the code to your client.
How do I switch between kilograms and pounds?
In Settings, under Weight unit. An exercise can also have its own unit, for a machine marked in pounds: open the exercise's options in a workout.
How do I change the language to Hebrew or English?
In Settings, under Language. The app switches at once, with no restart. "System default" follows your phone's language.
Where is nutrition?
Food search is being built now, with the food diary, barcode scanning and photo logging after it. The roadmap shows what works today and what's next.
How do I delete my account?
See Delete your account.